FAQs

Much has been written about the value of wireless networking. It certainly offers flexibility that wired networks can't match - the ability to work anywhere in an area, and to have access to a network in places where running wires is impractical. Set up a wireless network, and you have the convenience of connecting with no further effort. Wireless networking is not, however, the answer to all networking problems. There are two reasons why stringing cable may be worthwhile: security and speed

Like all reputable data recovery companies, we do not offer flat-rate pricing. Dozens of factors can affect the difficulty of the recovery process, and as such, costs vary from case to case. We will provide an accurate price quote after evaluating your media.

For general price ranges, call our 24/7 customer service department to discuss your case. Be sure to explain any failure symptoms that might indicate the cause of data loss, e.g. error messages, unusual noises and notable events that preceded the failure.

Before you contact your internet service provider (ISP) or mobile carrier, check to see if you’re running any ongoing downloads or other programs like video chat that might be hogging your bandwidth. Close those and test again. If your Speedtest result still seems slow, reboot your phone or computer, modem and router. Then make sure that your router does not have any Quality of Service (QOS) features turned on. If that doesn’t fix the problem, here are a few more steps you can try.

Contacting your ISP or carrier for help is a good next step after you’ve gone through these steps. Keep in mind that on higher bandwidth connections (150 Mbps and above), you will need a higher quality router to keep up.

Much has been written about the value of wireless networking. It certainly offers flexibility that wired networks can't match - the ability to work anywhere in an area, and to have access to a network in places where running wires is impractical. Set up a wireless network, and you have the convenience of connecting with no further effort. Wireless networking is not, however, the answer to all networking problems. There are two reasons why stringing cable may be worthwhile: security and speed

We typically return recovered data on external, USB-capable media. You can provide media with your original shipment or purchase external media from Secure Data Recovery Services.

We carry an extensive selection of external devices ranging from DVD-Rs to 128 GB flash drives to 30 TB direct-attached storage (DAS) appliances. Your return media options may vary depending on the size of your recovered files. We will review return media options when setting up your case and help you make an appropriate choice

Once you determine what data you have and where it's stored, you can protect it by archiving, encrypting, or erasing it as appropriate.

For sensitive University information:

  • If you still need the information, but don't need to store it on your device, archive it on a network drive or by contacting University Archives and Records Management.
  • If you need the information and it must be stored locally on your device, encrypt it.
  • If you no longer need the information to fulfill an operational requirement, securely erase it from your device.

You can apply the same principles to your personal information. If you don't need to store records like old tax returns, bank statements, or other records on your computer or other device, you can store them on an encrypted flash drive or external hard drive and then securely delete them from your device. You should also encrypt any files that you choose to keep on your device (and encrypt the device itself with whole disk encryption).

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